TID Water & Power Podcast
There’s a lot more involved with delivering power than turning on a light switch. And the water that flows through the canals throughout the Turlock Irrigation District service area, where does that come from? Each month the TID Water & Power Podcast sits down with industry experts and TID employees to discuss fascinating facts and important issues that shape the operations of your community-owned utility. Let’s get social! Facebook: @TurlockID Instagram: @TurlockID Twitter: @TurlockID LinkedIn: linkedin.com/company/turlockid Find out more about TID at www.TID.org.
TID Water & Power Podcast
Inside TID's Customer Surveys
On Episode 57 of the TID Water & Power Podcast we're joined by CEO of GreatBlue Research, Michael Vigeant, to discuss customer research and satisfaction surveys.
As a community-owned utility, it’s important for TID to understand the needs of our customers and understand how we can continue to meet expectations. Customer satisfaction surveys are a key part of receiving feedback from our community to understand those needs and expectations.
On this episode we discuss the purpose of customer surveys, the approach to designing surveys, and the results of TID’s recent customer satisfaction surveys.
Let’s get social!
Facebook: @TurlockID
Instagram: @TurlockID
Twitter: @TurlockID
LinkedIn: /company/turlockid
Find out more about TID at https://www.TID.org/podcast.